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Deliveroo SG Rider Support
Account
Change topic
I used to be rider with Deliveroo and I want to have my account reactivated
How do I complete the identity check?
What should I do if I’m having app issues?
Does Deliveroo support beta versions of iOS/Android?
Where can I find my referral code?
How do I update my phone number/email address?
My Supplier Agreement was terminated. Can I dispute Deliveroo’s decision?
Keeping Customer Personal Data Safe
Should I un-assign myself from the order if I don’t think I can get to the customer in time?
How can I change the area I work with Deliveroo in?
How do I change my bank details?
How do I update my vehicle details?
Why does my app sometimes log me out?
Where can I view the number of deliveries I’ve done?
I arrived at the customer on time, but they didn’t come to the door for 10 minutes. What should I do?
What happens if I’m affected by an outage with the app?
Will the expected delivery time take restaurant wait times into account?
What should I do if I’m having app issues?
If I don’t arrive when the app tells me to, will I be offered fewer orders?
Does the expected time displayed take into account my vehicle type?
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