Deliveroo SG Rider Support
Account Change topic
- I used to be rider with Deliveroo and I want to have my account reactivated
- How do I complete the identity check?
- What should I do if I’m having app issues?
- Does Deliveroo support beta versions of iOS/Android?
- Where can I find my referral code?
- How do I update my phone number/email address?
- My Supplier Agreement was terminated. Can I dispute Deliveroo’s decision?
- Keeping Customer Personal Data Safe
- Should I un-assign myself from the order if I don’t think I can get to the customer in time?
- How can I change the area I work with Deliveroo in?
- How do I change my bank details?
- How do I update my vehicle details?
- Why does my app sometimes log me out?
- Where can I view the number of deliveries I’ve done?
- I arrived at the customer on time, but they didn’t come to the door for 10 minutes. What should I do?
- What happens if I’m affected by an outage with the app?
- Will the expected delivery time take restaurant wait times into account?
- What should I do if I’m having app issues?
- If I don’t arrive when the app tells me to, will I be offered fewer orders?
- Does the expected time displayed take into account my vehicle type?
Where can I find my referral code?
You can find your referral code in the ‘Referrals’ section in the rider app. Share your unique referral code with your friends, and make sure they use it on their initial applications. The referral code must be of the correct format (alphanumeric). Refer to the referral page for more information.
Only one referral code can be used by each applicant. If your friend applies to ride with Deliveroo more than once, using more than one rider’s referral code, only the referral code on the accepted application will be used.
You can refer up to 100 friends per year to ride with us.
