Deliveroo SG Rider Support
Orders Change topic
- Do I have to work overnight or early morning shifts now that Deliveroo is 24/7?
- Where is the best place to log in?
- What is a stacked order?
- Confirm your deliveries with customer confirmation codes
- I arrived at the customer on time, but they didn’t come to the door for 10 minutes. What should I do?
- Why do I have to wait between orders?
- I am not able to swipe Arrive at the Restaurant
- I need support while on live orders
- What if I can't carry all the bags in a delivery?
- How many stacked orders can I get?
- I received a large order, what do I have to take note of?
- I’ve been waiting for the food to be ready for a long time, what can I do?
I need support while on live orders
If you encounter any issues while you are on an order such as long wait times at restaurants, uncontactable customers, etc.
Please contact Rider support via live chat in the rider app if you need any further help.
