Deliveroo SG Rider Support
Orders Change topic
- Where is the best place to log in?
- Where are multipliers available?
- Will all orders have a multiplier?
- Where can I find information about multiplier boost?
- What are Multiplier Boost?
- How many stacked orders can I get?
- What is a stacked order?
- Do I have to work overnight or early morning shifts now that Deliveroo is 24/7?
- Confirm your deliveries with customer confirmation codes
- I arrived at the customer on time, but they didn’t come to the door for 10 minutes. What should I do?
- Why do I have to wait between orders?
- I am not able to swipe Arrive at the Restaurant
- I need support while on live orders
- What if I can't carry all the bags in a delivery?
- I received a large order, what do I have to take note of?
- I’ve been waiting for the food to be ready for a long time, what can I do?
Where is the best place to log in?
Deliveroo operates across 21 areas in Singapore, which we call delivery zones. All delivery zones are free login zones, meaning you can log in to any zone when you wish to work and begin accepting orders, without needing to book sessions in the Planner.
Below is a map of our 21 delivery zones in Singapore, correct as of January 2026:
Below is a list of recommended login spots for all zones. We suggest logging in at one of these spots in the day in order to maximise the number of orders you are offered.
Below is a list of recommended login spots for all zones. We suggest logging in at one of these spots in the midnight in order to maximise the number of orders you are offered.
