Deliveroo SG Rider Support
Orders Change topic
- What is a stacked order?
- Where is the best place to log in?
- Confirm your deliveries with customer confirmation codes
- I arrived at the customer on time, but they didn’t come to the door for 10 minutes. What should I do?
- Why do I have to wait between orders?
- I am not able to swipe Arrive at the Restaurant
- I need support while on live orders
- What if I can't carry all the bags in a delivery?
- How many stacked orders can I get?
- I received a large order, what do I have to take note of?
- I’ve been waiting for the food to be ready for a long time, what can I do?
Where is the best place to log in?
Deliveroo operates across 22 areas in Singapore, which we call delivery zones. All delivery zones are free login zones, meaning you can log in to any zone when you wish to work and begin accepting orders, without needing to book sessions in the Planner.
Below is a map of our 22 delivery zones in Singapore, correct as of 1st May 2024:
Below is a list of recommended login spots for all zones. We suggest logging in at one of these spots in order to maximise the number of orders you are offered.
