Deliveroo SG Rider Support
Orders Change topic
- Do I have to work overnight or early morning shifts now that Deliveroo is 24/7?
- Where is the best place to log in?
- What is a stacked order?
- Confirm your deliveries with customer confirmation codes
- I arrived at the customer on time, but they didn’t come to the door for 10 minutes. What should I do?
- Why do I have to wait between orders?
- I am not able to swipe Arrive at the Restaurant
- I need support while on live orders
- What if I can't carry all the bags in a delivery?
- How many stacked orders can I get?
- I received a large order, what do I have to take note of?
- I’ve been waiting for the food to be ready for a long time, what can I do?
How many stacked orders can I get?
A stacked order will be made up of two orders. Eg. If you’re offered a stacked order from a restaurant, we may offer you 1 order for 2 deliveries.
When doing stacked orders, on days that there are incentives, these are counted as 2 deliveries done which will then be considered as 2 orders done. Learn more about stacked orders.
