Deliveroo SG Rider Support
Account Change topic
- How do I complete the identity check?
- I used to be rider with Deliveroo and I want to have my account reactivated
- What should I do if I’m having app issues?
- Does Deliveroo support beta versions of iOS/Android?
- Where can I find my referral code?
- How do I update my phone number/email address?
- My Supplier Agreement was terminated. Can I dispute Deliveroo’s decision?
- Keeping Customer Personal Data Safe
- Should I un-assign myself from the order if I don’t think I can get to the customer in time?
- How can I change the area I work with Deliveroo in?
- How do I change my bank details?
- How do I update my vehicle details?
- Why does my app sometimes log me out?
- Where can I view the number of deliveries I’ve done?
- I arrived at the customer on time, but they didn’t come to the door for 10 minutes. What should I do?
- What happens if I’m affected by an outage with the app?
- Will the expected delivery time take restaurant wait times into account?
- What should I do if I’m having app issues?
- If I don’t arrive when the app tells me to, will I be offered fewer orders?
- Does the expected time displayed take into account my vehicle type?
Where can I view the number of deliveries I’ve done?
Open the app, go to the menu and open the Earnings section of the app. Here you'll find:
- Your daily earnings – your fees and the number of orders you complete each day, in real-time.
- Your current summary – a full summary of every order you’ve completed and the earnings you’ve made during the pay period.
- Your previous activity – you can see a weekly and monthly breakdown of your previous activity and earnings. This will keep a record of all of your invoices from now on.
- Your completed orders in more detail – tap through to individual orders to see the breakdown of each one
